About 9ance
We Built the CRM We Wished We Had.
9ance was founded on one belief: sales teams should spend their time selling — not filling forms. We built NeeN AI to give every salesperson a brilliant, tireless AI assistant that handles the admin so they can focus on what they're actually great at.
Our story
From Bhopal to 500+ Businesses Across India
We started by watching Indian sales teams struggle daily with CRM adoption — despite buying expensive software. Reps hated filling forms. Managers got incomplete data. Growth plans died because nobody used the tool.
The core insight was simple: data entry friction is the enemy of CRM adoption, and low adoption is the enemy of growth. If you could eliminate the friction entirely — just speak after every call — adoption would be near-100%.
Today, 500+ businesses across manufacturing, real estate, finance, education, and healthcare run their sales on NeeN AI. From a single CRM in 2020 to a complete AI-powered business ecosystem in 2026.
Values
What We Stand For
Simplicity over complexity
If a rep needs training to use it, we failed.
Speed over perfection
A good reply in 1 second beats a perfect reply in 10 minutes.
Outcomes over features
We count deals closed, not buttons added.
Built for India
Priced for Indian SMBs, designed for Indian languages and workflows.
Transparent always
No hidden fees, no dark patterns, no lock-in.
Journey
The 9ance Journey
CRM — The Beginning
Started with a CRM to help businesses manage customer relationships.
LMS + WMS
Expanded into loan management and warehouse management systems.
Mobile Apps
Released Android apps for CRM and field force management.
Helpdesk + Billing
Added customer support ticketing and GST-compliant invoicing.
9CLI + Marketplace
Launched cloud SSH terminal and B2B marketplace.
NeeN AI CRM
World's first voice + chat conversational CRM in 140+ languages.
Complete Ecosystem
TeleCRM, Field Force, WhatsApp AI — one platform for everything.
Join 500+ Businesses Building on NeeN AI
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