SIM-Based CRM
A SIM-Based CRM Built for How India Actually Calls.
Your team calls from their own business SIM — the number customers recognise — and NeeN AI logs every call, recording, disposition and follow-up automatically. No VoIP numbers, no per-minute bills, no manual data entry.
The problem
Why VoIP dialers underperform for Indian sales teams
Unknown numbers get ignored
Customers see an unfamiliar virtual number and don't pick up. Calls from a normal mobile number look familiar, so more of them get answered.
Call quality depends on bandwidth
VoIP needs stable internet. Outside metros and on the road, that means dropped packets, lag and calls that cut out mid-conversation.
Per-minute charges stack up
VoIP adds per-minute call charges on top of the software subscription. For a team making hundreds of calls a day, that becomes the biggest line item.
Nothing gets logged
Calls made from a personal phone never reach the CRM. Managers end up asking reps what happened instead of looking it up.
A SIM-based CRM fixes all four at once: calls go over the mobile network from your existing business SIM, so quality and pickup rates hold up and the call cost is whatever your carrier plan already covers — while the CRM captures every call in the background.
Results that matter
What Teams Gain in Their First 30 Days
How it works
Simple to Start. Powerful to Scale.
Install and sign in
Reps install the NeeN AI Android app and sign in. No new SIM, no number porting, no hardware.
Call from the CRM
Tap a lead to dial. The call goes out over the rep's own business SIM, so the customer sees a normal mobile number.
Everything logs itself
Duration, direction, recording and disposition attach to that lead automatically — including calls the rep answers.
Managers see the truth
Agent-wise dashboards show calls made, connected, talk time and follow-up compliance without chasing anyone for updates.
Everything you get
Every Outcome. One Platform.
SIM-based calling
Your real number, not a virtual one.
Calls route over the mobile network from the rep's business SIM, so caller ID shows a familiar number and quality doesn't depend on data speed.
Automatic call logging
Nothing depends on the rep remembering.
Every outgoing and incoming business call is captured against the right lead with duration, timestamp and outcome.
Call recording
Review instead of relying on memory.
Recordings attach to the contact record for quality checks, training and resolving disputes about what was promised.
Dispositions & next steps
Every call ends with a decision.
Reps mark the outcome in one tap — interested, callback, not reachable, closed — and the follow-up gets scheduled automatically.
Works offline
Coverage gaps don't lose data.
The app queues activity when there's no data connection and syncs the moment the rep is back online.
Incoming call context
Know who's calling before you answer.
When a known lead calls in, the rep sees their name, stage and last conversation instead of an unknown number.
Full CRM behind it
Calling is one part of the pipeline.
Leads, contacts, deals, quotes, orders and invoices live in the same system, so a call moves the deal forward instead of sitting in a call log.
WhatsApp in the same thread
Call, then message, in one place.
Follow up on WhatsApp from the same lead record — with AI drafting replies — so the whole conversation history stays together.
The difference
VoIP dialer vs SIM-based CRM in India
| What Changes | Without NeeN AI | With NeeN AI |
|---|---|---|
| Number customers see | Unknown virtual/VoIP number | Your real business mobile number |
| Call quality depends on | Internet bandwidth | Mobile network coverage |
| Cost per call | Per-minute charges on top of software | Whatever your carrier plan covers |
| Works on the road | Needs stable data | Works wherever the carrier reaches |
| Call logging | Manual, often skipped | Automatic against the lead |
| Rep learning curve | New dialer interface to learn | Calling works the way they already call |
Who it's for
Built for Your Industry. Proven Results.
Real Estate
Challenge
Agents call buyers between site visits; nothing reaches the CRM until night.
Solution
SIM calls log themselves from the road, so the pipeline reflects reality during the day.
Insurance & Finance
Challenge
Advisors need call records for follow-ups and dispute resolution.
Solution
Every call is recorded and attached to the policy or lead automatically.
Coaching & Education
Challenge
Counsellors handle enquiry spikes and lose track of who was called.
Solution
Auto-logged calls plus dispositions show exactly which enquiries were worked.
Distribution & B2B
Challenge
Reps make 40+ calls a day and skip logging the short ones.
Solution
Logging is automatic, so even 30-second touches are on record.
Feature highlights
What Each Feature Does For You
FAQ
Everything You Need to Know
Call from your own SIM. Let the CRM do the paperwork.
Start free — no new number, no per-minute charges, no manual call logging.
Go deeper on SIM-based calling
- SIM-Based Calling vs VoIP — the full comparison for Indian teams
- SIM Dialer — auto-dial your call list from your own SIM
- Call Management Software — logs, recordings & agent dashboards
- Call Tracking Software — which ad produced which call
- NeeN AI TeleCRM — telecalling with AI call intelligence
- 9ance Telephony — cloud dialer, CRM & integrations
- Runo alternatives compared
- Callyzer alternatives compared