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Real Estate CRM

From First Inquiry to Final Possession. One Real Estate CRM.

Capture and qualify leads, run telecalling and site visits, close unit bookings — then manage projects, units, payment plans, quotations, demand letters and collections. Pre-sales and post-sales, in one platform built for Indian builders and brokers.

5x
More conversions
40%
Fewer no-shows
<60s
Lead response
Zero
Missed collections
Real Estate CRM

The problem

Why real estate deals leak between pre-sales and possession

Portal leads go cold before anyone calls

Buyers enquire on 99acres, Housing and MagicBricks and expect an instant reply. When the callback comes hours later, they've already booked a site visit with a faster builder.

Site visits and follow-ups slip

Pre-sales teams juggle enquiries across projects on WhatsApp and notebooks. Visits get double-booked or forgotten, and no-shows pile up because no one confirmed.

Bookings, payments and collections live in Excel

Once a unit is booked, post-sales runs on spreadsheets. Demand letters get raised late, dues are chased from memory, and payments slip through.

No single view from inquiry to possession

Pre-sales sits in one tool and post-sales in another, so management never sees the full funnel — which project is converting and which collection is overdue.

One real estate CRM fixes all four: portal leads are captured and replied to in under 60 seconds, site visits are scheduled with auto-reminders, and bookings flow straight into payment plans, demand letters and collections — so nothing leaks between the first enquiry and the final possession.

Results that matter

What Teams Gain in Their First 30 Days

5x
More conversions
From inquiry to booking
40%
Fewer no-shows
Auto confirmations & reminders
<60s
Lead response
Every portal inquiry
Zero
Missed demand letters
Auto-raised against milestones

How it works

Simple to Start. Powerful to Scale.

01

Capture & qualify (pre-sales)

Leads auto-captured from 99acres, Housing, MagicBricks & NoBroker. Telecalling dialer + AI qualification, with follow-ups and activities logged automatically.

02

Site visit & booking

Schedule and confirm site visits, share cost sheets and quotations, and complete the unit booking against live inventory.

03

Payments & demand letters

Construction-linked or milestone payment plans with auto-generated demand letters and a repayment/collection schedule.

04

Collect & deliver (post-sales)

Track dues, send reminders, and manage the buyer all the way from booking to possession.

Everything you get

Every Outcome. One Platform.

Portal Lead Capture

No lead waits more than 60 seconds.

Auto-capture and instant reply for inquiries from Housing.com, 99acres, MagicBricks and NoBroker.

Telecalling & Follow-ups

Your pre-sales team never drops a lead.

Click-to-call dialer, call logging, AI qualification, follow-up reminders and an activity timeline.

Site Visit & Booking

More visits that actually convert.

Schedule, confirm and remind for site visits, then complete unit bookings against live inventory.

Projects & Unit Inventory

Live status on every unit.

Manage towers, floors, units and availability across every project, with each unit's status tracked from available to booked to possession.

Cost Structure & Real Estate Quotes

Send a priced quote in one click.

Define the cost structure per unit — base rate, PLC, floor rise, parking, GST and charges — then generate a real estate quote from it instantly.

Payment Plans & Milestones

Plans that match construction.

Construction-linked or milestone payment plans — booking, agreement, slab-wise stages and registry — attached to the unit.

Repayment Schedule

Every instalment dated and tracked.

A full repayment schedule per booking showing what falls due when, with demand letters auto-raised against each milestone.

Payments & Collections

No payment slips through.

Due, received and overdue tracked per customer with automatic reminders, plus a customer ledger through to possession.

Prospect Mapping

Know which buyer wants which unit.

Map prospects to specific projects and units so interest is visible and the right inventory is pitched on the next call.

Inside the product

Every Real Estate CRM Module

These are the actual screens inside NeeN AI Real Estate CRM — the pre-sales pipeline, the project and unit inventory, the money side (cost structure, payment milestones, repayment schedule) and the reports your management asks for.

Projects & Inventory

Define every project once, then track each unit's live status through to possession.

  • Projects
  • Units & Inventory
  • Cost Structure
  • Payment Plans
  • Repayment Schedule
  • Payments
  • Prospect Mapping

Pre-Sales Pipeline

Portal enquiries through to a booked unit.

  • Leads
  • Contacts
  • Customers
  • Deals
  • Real Estate Quotes
  • Lead Capture
  • Prospects

Dashboards

Where management sees the funnel and the collections in one place.

  • Real Estate Overview
  • NeeN AI Dashboard
  • Pipeline
  • Meta Ads
  • Activity Reports
  • Call Analytics

Calling & Site Visits

Telecalling built in, plus the site-visit workflow that drives bookings.

  • NeeN AI Dialer
  • Auto Dialer
  • Call History
  • Service Catalog
  • On-Site Visits
  • My Visits

Activities & Automation

Follow-ups that fire on their own instead of relying on memory.

  • Activities
  • Calendar
  • Auto Follow-up
  • Journey Builder
  • Journey Logs

Reports

The collection and inventory reports builders actually run every month.

  • Inventory Report
  • Collection Report
  • Outstanding Report
  • Bookings Report
  • Customer Ledger
  • Project Revenue
  • Report Builder

The difference

Selling real estate with spreadsheets vs one CRM

What ChangesWithout NeeN AIWith NeeN AI
Portal lead responseCallback hours later — buyer already goneAuto-captured and replied within 60 seconds
Site visitsBooked over WhatsApp, forgotten, high no-showsScheduled with auto confirmations & reminders
Cost sheets & quotationsBuilt by hand in Excel, slow to shareGenerated from the price list in one click
Demand lettersRaised late, tracked in spreadsheetsAuto-generated against milestones and tracked
CollectionsChased from memory, payments slipDue, received and overdue with automatic reminders
Pipeline visibilityPre-sales and post-sales in separate toolsInquiry to possession in one dashboard

Who it's for

Built for Your Industry. Proven Results.

Builders & Developers

Challenge

Leads, bookings and collections live in different tools and spreadsheets.

Solution

One CRM for projects, unit inventory, payment plans, demand letters and collections.

Inquiry to possession in one system

Real Estate Brokers

Challenge

Portal leads go cold before anyone replies.

Solution

Auto-capture from every portal, 60-second AI replies, telecalling and follow-ups.

5x more inquiry-to-booking

Channel Partner Teams

Challenge

No visibility on site visits or who's following up.

Solution

Site-visit scheduling, activity tracking and pipeline dashboards.

40% fewer no-shows

Feature highlights

What Each Feature Does For You

Portal Lead Capture
Every 99acres, Housing and MagicBricks enquiry answered before it goes cold.
Site Visit & Booking
Fewer no-shows, and more visits that actually turn into bookings.
Payment Plans & Demand Letters
Milestones raise their own demand letters — nothing gets invoiced late.
Collections
Every due tracked all the way to possession. No payment slips through.
One platform
A lead tracker shows enquiries. This runs the deal from inquiry to keys.

FAQ

Everything You Need to Know

Run Pre-Sales and Post-Sales From One Real Estate CRM.

From first inquiry to final possession — leads, bookings, payments and collections in one platform.

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