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Service Modules
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Everything You Need in One Platform
Job Cards
Schema-based dynamic forms with complete 10-step service workflow.
- 10-step job card workflow
- Dynamic forms (schema-based)
- Task & product assignment
- Invoicing & advance payments
- Requisitions & stock management
- Delivery tracking
- Customer signature capture
Service Master
Configure services as in-house, on-site, or both with default tasks.
- In-house / on-site / both service types
- Default tasks per service
- Default products per service
- Service pricing templates
On-Site Visits
GPS-verified on-site visit tracking with complete workflow.
- GPS check-in / check-out
- Visit workflow tracking
- Photo & document capture
- Customer signature on completion
Field Tracking
Real-time GPS tracking with routes, geofences, and expense management.
- Live GPS tracking
- Route assignments & optimization
- Geofence alerts
- Expense management
- Transport mode tracking
Attendance
Complete attendance management with shifts, leaves, and overtime.
- Shift management
- Leave & holiday tracking
- Swipe/punch attendance
- Overtime calculation
- GPS-verified attendance
Service & Field Dashboards
Real-time dashboards for service operations and field team performance.
- Service completion metrics
- Field team performance
- SLA tracking
- Revenue from services
- Technician utilization
Why NeeN AI Service CRM?
10-Step Job Card Workflow
Schema-based dynamic forms with tasks, products, invoicing, advance payments, requisitions, stock, delivery tracking, and customer signature.
GPS-Verified On-Site Visits
Technicians check in/out with GPS proof. Track visit duration, capture photos, and get customer signatures on completion.
Live Field Force Tracking
Real-time GPS tracking with routes, geofences, expense management, and transport mode detection.
Complete Attendance System
Shifts, leaves, holidays, swipe/punch attendance, overtime calculation — all GPS-verified.
AI Voice for Technicians
Technicians update job status by speaking in Hindi or 140+ languages while on-site. No typing needed.
WhatsApp Customer Updates
Auto-send job status updates to customers via WhatsApp. No manual messaging.
Built for Every Industry
AMC & Maintenance
Scheduled maintenance, job cards, technician dispatch, SLA tracking
Electrical & Plumbing
On-site visit tracking, parts requisition, customer signature capture
IT Services
Ticket-to-job-card flow, remote + on-site tracking, SLA dashboards
Facility Management
Multi-site tracking, shift management, expense reporting
Home Appliance Service
Warranty tracking, spare parts management, customer feedback
Logistics & Delivery
Route optimization, delivery tracking, proof of delivery
Healthcare Equipment
Medical device servicing, compliance tracking, calibration schedules
Retail Service
Store maintenance, fixture installation, visual merchandising visits
Platform Features Included Free
Frequently Asked Questions
What is NeeN AI Service CRM?
A complete service management platform with job cards (10-step workflow), on-site visit tracking with GPS, field force management, attendance, and service dashboards — all powered by AI.
Does it support both in-house and on-site services?
Yes. The Service Master module lets you configure services as in-house, on-site, or both — with default tasks and products per service type.
Can technicians check in/out with GPS?
Yes. On-site visits include GPS check-in/check-out, visit workflow tracking, and customer signature capture.
Is there a free trial?
Yes. Free plan with core features. No credit card required.
Streamline Your Service Operations with NeeN AI
Job cards, field tracking, attendance & dashboards. Built for Indian service businesses. Free plan available.