IT Consulting & Services
ARP Consulting and Solutions
Built a fully custom platform unifying recurring billing, license and service management, GST compliance, bulk communication and credential security.
9Custom modules delivered
Read Case Study →Service CRM
Garage & Auto-Repair Service CRM. Delegate, Track & Bill Every Job.
Built for car & auto-repair workshops and service businesses. Digital job cards, auto-assign the right technician, GPS-tracked visits, GST invoicing, AMC & WhatsApp reminders — run and monitor your whole operation from one dashboard.
100%
Live visibility
GPS
Visit tracking
40%
Faster turnaround
Zero
Lost jobs
Results that matter
What Teams Gain in Their First 30 Days
Zero
Lost jobs
Every job tracked start to finish
40%
Faster turnaround
Auto-assignment to the right tech
100%
Visit proof
GPS check-in with signature
Real-time
Owner dashboard
Monitor the whole team live
How it works
Simple to Start. Powerful to Scale.
01
Log the job
Vehicle / asset, customer, complaint, photos and estimate captured on a digital job card — no paper, no lost slips.
02
Delegate to the right tech
Auto-assign by skill, location and workload, or assign in one tap. Every job has an owner and deadline.
03
Track & monitor live
Real-time job status and GPS check-in/out for on-site visits. Delays flagged before customers complain.
04
Close, invoice & retain
Digital approval, GST invoice, feedback — plus automatic AMC and service reminders to bring customers back.
Everything you get
Every Outcome. One Platform.
Digital Job Cards
Every job tracked from start to finish.
10-step workflow: Created → Assigned → In Progress → Completed. Nothing falls through.
Technician Assignment
Right tech, right job, right time.
Auto-assign by skill, location and availability — delegate the whole bay in seconds.
Live Tracking & Monitoring
Run the operation from your phone.
Real-time job status plus GPS check-in/out and signature capture for every on-site visit.
AMC & Service Reminders
Bring customers back automatically.
Track AMC contracts and service intervals with automatic WhatsApp/SMS reminders.
GST Invoicing
Bill the moment a job closes.
Generate GST-ready invoices per job card with parts, labour and taxes calculated.
Owner Dashboard
See the whole team at a glance.
Productivity, time per job and bottlenecks in real time, with delays flagged early.
Customer Portal & WhatsApp
Customers stay informed, you stay trusted.
Self-service ticket raising, live status, and WhatsApp updates throughout the job.
Spares & Expense Tracking
Service costs under control.
Track parts used, travel and labour cost per job card automatically.
Inside the product
Every Service CRM Module
These are the actual screens inside NeeN AI Service CRM — job cards on the floor, technician tasks, spares and requisitions, and the eight reports that tell you turnaround time and service revenue.
Job Cards & Service Operations
The job card is the record everything hangs off — tasks, spares and payment.
- Job Cards
- My Tasks
- All Tasks
- Invoices
- Payments
- Schemas
Stock & Requisitions
Spares consumption tied to the job that used them.
- Stock
- Requisitions
- Products
Service Reports
Turnaround time and technician performance, not just revenue totals.
- Service Dashboard
- Service Revenue
- Technician Performance
- Turnaround Time
- Payments & Advances
- Stock & Requisitions
- Delivery Report
- Product & Service-wise
- Report Builder
Service Catalog & Visits
What you offer, priced — and the on-site visits to deliver it.
- Service Catalog
- On-Site Visits
- My Visits
Dashboards
Service load, pipeline and calling activity in one view.
- Service Overview
- NeeN AI Dashboard
- Pipeline
- Meta Ads
- Activity Reports
- Call Analytics
Pipeline & Automation
Shared CRM screens plus AMC and follow-up reminders that run themselves.
- Leads
- Customers
- Quotes
- Orders
- Lead Capture
- Activities
- Auto Follow-up
- Journey Builder
Who it's for
Built for Your Industry. Proven Results.
Car & Auto Repair Workshops
Challenge
Owner can't see who's working on which car; jobs sit forgotten in the bay.
Solution
Digital job cards, auto-assign mechanics, live tracking and GST invoicing — all from the phone.
100% live visibility
HVAC & Air Conditioning
Challenge
AMC visits missed; technicians don't follow schedules.
Solution
Auto-scheduled AMC visits, GPS-tracked routes and customer reminders.
100% AMC compliance
Appliance & Equipment Service
Challenge
Ticket resolution drags; no visibility on technician status.
Solution
Real-time job tracking, auto-escalation on SLA breach and a customer portal.
50% faster resolution
FAQ
Everything You Need to Know
Run Your Service Operation Without Chasing Your Team.
Delegate every job, track every technician, and monitor it all from one dashboard.
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