The 8 Best Telecalling CRMs in India (2026)
The best telecalling CRMs in India for 2026 are NeeN AI CRM, NeoDove, TeleCRM, Runo, Callyzer and SalesMax. NeoDove and Callyzer win on headline price for a pure dialer. NeeN AI's Neo plans undercut them per user — ₹151 a month at 8 users, ₹100 at 25 — while carrying lead capture from IndiaMART, JustDial and TradeIndia, quotes, pipelines and attendance that a dialer does not have; calling and IVR are add-ons. Below is what each costs, what is billed extra, and who each one suits.
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Best Telecalling CRM in India — at a glance
| # | Tool | Best for | Starting price |
|---|---|---|---|
| 1 | NeeN AI CRM (Neo plans)TOP PICK | Dialer-level price with a full sales system attached | Neo ₹14,499/yr up to 8 users (₹151/user/mo); Neo Business ₹29,999/yr up to 25 (₹100/user/mo). Dialer ₹1,000/agent/mo unlimited outbound; IVR from ₹1,800/mo (3 users) |
| 2 | NeoDove | Cheapest solid dialer for a small calling team | NeoOne ₹19,999/yr for 10 users (often ₹17,499); Pro ₹29,999 (often ₹24,499), GST extra |
| 3 | TeleCRM | One flat plan with nothing held back | Single all-inclusive plan — check current rate |
| 4 | Runo | SIM-based call management and discipline | Check current pricing |
| 5 | Callyzer | Monitoring what the team is actually calling | From about ₹175 |
| 6 | SalesMax | Mobile-first call tracking with lead capture | From about ₹500/user/mo (5+ users) |
| 7 | GoDial | Quickest auto-dialer setup for a tiny team | Check current pricing |
| 8 | Kylas | Growing teams that hate per-seat pricing | Flat per-organisation pricing |
NeeN AI CRM (Neo plans)
Top pickBest for: Dialer-level price with a full sales system attached
The parts a dialer leaves out, at dialer pricing: leads, customers, deals and follow-ups, quotes, lead pipelines and a sales dashboard, automatic lead capture from IndiaMART, JustDial and TradeIndia, a public lead-capture endpoint, WhatsApp with AI auto-reply and templates, and a mobile app that also handles attendance, shifts and leaves. Calling and IVR are a separate add-on rather than bundled, so a pure dialer team should price that in.
Pricing: Neo ₹14,499/yr up to 8 users (₹151/user/mo); Neo Business ₹29,999/yr up to 25 (₹100/user/mo). Dialer ₹1,000/agent/mo unlimited outbound; IVR from ₹1,800/mo (3 users)
Learn more →NeoDove
Best for: Cheapest solid dialer for a small calling team
A well-liked telecalling CRM with auto-dialing, call outcomes, follow-up reminders and campaign management, and it is genuinely cheap for the calling job. Two things to price in: its own pricing page lists WhatsApp API, IVR and VoIP as extra, and independent reviews report support quality and bugs becoming an issue once onboarding ends.
Pricing: NeoOne ₹19,999/yr for 10 users (often ₹17,499); Pro ₹29,999 (often ₹24,499), GST extra
TeleCRM
Best for: One flat plan with nothing held back
Telecalling CRM that puts calling, recording, automation, WhatsApp and reporting into a single plan with no tiers — which removes the usual guessing about which features sit where. A close functional match to NeoDove, with the appeal being simplicity of the plan structure rather than the lowest price.
Pricing: Single all-inclusive plan — check current rate
Runo
Best for: SIM-based call management and discipline
Built around SIM calling with a dialer, call dispositions and team dashboards, and popular with teams whose main problem is call accountability rather than pipeline. Strong at the calling function; teams that later need deals, quotes and invoicing usually end up adding a separate CRM.
Pricing: Check current pricing
Learn more →Callyzer
Best for: Monitoring what the team is actually calling
Ahmedabad-built call tracking focused on supervision — call activity per employee, recordings and reports, installed on the rep's phone in minutes. The cheapest entry point here, and the right tool if the question is 'is my team calling?' rather than 'is my pipeline moving?'.
Pricing: From about ₹175
Learn more →SalesMax
Best for: Mobile-first call tracking with lead capture
Indian mobile-first CRM that tracks incoming and outgoing business calls automatically, shows caller context before the rep answers, and pulls leads from IndiaMART, JustDial and Facebook Lead Ads. Lighter on quotations, GST invoicing and renewals than the fuller platforms here.
Pricing: From about ₹500/user/mo (5+ users)
Learn more →GoDial
Best for: Quickest auto-dialer setup for a tiny team
Straightforward Android auto-dialer and telecalling CRM that a small team can be running the same day, with call lists and basic outcome tracking. Deliberately simple, so expect to outgrow it on automation, reporting and post-sale workflow.
Pricing: Check current pricing
Kylas
Best for: Growing teams that hate per-seat pricing
India-built sales CRM priced per organisation with unlimited users, which makes cost predictable when headcount is climbing fast. Calling comes through integrations rather than native SIM tracking, so factor a dialer into the total if telecalling is the core activity.
Pricing: Flat per-organisation pricing
How to choose the right telecalling crm
SIM-based or VoIP
SIM calling shows the rep's real mobile number and runs on the carrier plan, which usually means better pickup rates and no per-minute software charge. VoIP suits desk-bound teams on reliable bandwidth. This single choice affects pickup rate, call quality on the road and cost per call more than any feature list.
Whether logging is automatic
If the CRM depends on reps remembering to log calls, the data will be incomplete and your dashboards will be wrong. Confirm that duration, direction, recording and outcome attach to the lead on their own, including for incoming calls.
What WhatsApp and IVR cost on top
Several vendors here charge separately for WhatsApp API, IVR and VoIP. Separately again, Meta bills per conversation — roughly ₹1.09 for a marketing message to an Indian number — to your WhatsApp account no matter which platform you use. Add all of it before comparing.
Where leads come from
For most Indian teams the leads are already arriving on IndiaMART, JustDial, TradeIndia, Meta Ads and Google Ads. A CRM that captures those automatically removes a data-entry job; one that needs a third-party connector adds a thing to maintain.
What happens after the call connects
A dialer ends at the call outcome. Ask whether the same system can move the deal through a pipeline, send a GST-compliant quote and raise the invoice — or whether you will be buying a second tool within the year.
Total cost at your real headcount
Per-user and per-organisation pricing cross over as teams grow. Work out the annual cost at the headcount you expect in twelve months, not today, and include GST — most Indian plans quote before it.
Frequently asked questions
It depends on whether you need a dialer or a sales system. If calling productivity is the whole requirement, NeoDove, Runo and Callyzer are built for exactly that and priced accordingly. If the calls need to feed a pipeline that ends in a quote, NeeN AI's Neo plans cover both at a lower per-user cost — ₹14,499 a year for up to 8 users, which is about ₹151 per user per month, or ₹29,999 for up to 25 users, about ₹100 per user per month. Calling and IVR are separate add-ons on those plans.
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